What's the average turnaround time?
Turnaround time means: From the moment a customer orders to when the parcel arrives through their letter box.
- On average we're finding the majority of parcels arrive in 10-12 working days.
Photo Guide
We allow up to two photo's to be uploaded free of charge with a maximum of two pet's per photo. We don't allow photo's with more than two pet's as it will effect the resolution of the print.
1. Make sure the pet in the photo fills the majority of the frame with the camera positioned head-on, showing the full face, including both ears.
2. Make sure the lighting in the room is good so you can see the detail of the pet's face.
3. Hold a treat above your camera to focus your pet’s attention.
4. The higher resolution of your photo, the better.
Can I see a mock-up of how my product will look?
Unfortunately because our designers have to manually cut out your image and crop your pets face, were not able to provide this feature during checkout.
However if you email us 48 hours after you have purchased at support@pawwsy.com we can send you a mock up of what your purchase will look like.
